Do I need to wait outside before coming in for my appointment?
As of now, we are allowing patients to walk-in as they arrive. We strongly enforce social distancing within the clinic and especially in the optical area. If the number of patients and staff members gets close to our restricted capacity at a certain time, we kindly ask patients to remain in their cars until other patients have exited the building. See question below for further information on facial coverings/masks.
Am I allowed to bring a guest(s)?
We are asking for only the patient to be in the exam room. Patients under the age of 18 may be accompanied by an adult. You may have a guest accompany you when looking for glasses in the optical area.
Are masks required?
YES! We are requiring masks/facial coverings in order to keep all of our patients and staff members as safe as possible. Please let us know if you have any underlying conditions that may prevent you from wearing a mask during your exam.
Has it been taking longer to make glasses or order contact lenses?
Progressive lenses and more custom orders can take up to 10-15 Business days depending on the glasses prescription. In some cases, single vision lenses can be ready within 1-2 business days. Contact lenses are being received at the office and mailed out as normal, there is still the possibility of a delay. Remember, you can get free direct shipping to you if you order an annual supply of contacts!
Insurance & Pricing
What does your eye exam cost?
Our comprehensive eye exam includes an overall wellness check and glasses prescription for $99.
I have insurance, what will my eye exam cost?
There is a wide range of copays. You could pay as little as $0 for your eye exam. One of our team members will be able to answer any questions once you check-in for your appointment.
What does a contact lens exam cost?
Most vision insurance plans have an allowance or copay for the contact lens fitting portion of the exam, but every plan is different. There may be an additional copay for the eye exam itself. Our comprehensive eye exam includes an overall wellness check and glasses prescription for $99. The separate contact lens portion of the exam is an additional $80 to $180 depending on what lens is best for you. The Doctors are more than happy to go over all the contact lens fitting services and answer any questions prior to finalizing your exam/contact lens results.
I have insurance, what will my contact lens exam cost?
Coverage of the contact lens fitting portion of your exam varies across all vision plans. Our excellent team of insurance specialists will help you navigate your vision and medical insurance plans in order to maximize your benefits.
Why can’t you give me an exact out of pocket cost for my exam before I schedule?
Every vision and medical insurance plan is different. Our excellent team of insurance specialists would love to work with you to maximize your benefits. For example, some plans completely cover a comprehensive eye exam while others range from a $10 to $60 copay.
How much do glasses cost?
Most vision insurance plans provide an allowance or percentage of coverage for glasses. We strive to carry fashionable, unique frame lines made with high-quality materials. Some of our frame lines are exclusive to CHROMA and Fort Worth. Each brand carries its own one-of-a-kind design. Work with our amazing opticians to find the best look and optimal lens design for you whether it be single vision driving sunglasses or progressive addition lenses with a blue blocking filter. They will also be able to help maximize your insurance benefits.
What insurances/vision plans do you take?
Eyemed, VSP, Optum/Spectera, Superior Vision, BCBS, United Health Care, Cigna, Aetna, Humana, Medicare, Tri-Care, Care N Care, Meritain, and UMR.
Glasses & Contact Lenses
How soon can I get in?
Call or text us today at 817-737-6281. We may be able to get you in today or see what works best with your future schedule.
Can I bring in glasses for an adjustment or repair?
Do I need an appointment to pick up glasses or for a glasses repair?
Do you take outside prescriptions for glasses and/or contact?
We will gladly fill an outside glasses or contact lens prescription. Come in today to check out our unique selection of frames or order more contact lenses, no appointment necessary. Remember to bring in any insurance information so we can maximize your benefits.
When does a glasses prescription expire?
By the Texas Optometry Board law, a glasses prescription is valid for one year from the date of your eye exam.
How long does it take to get glasses?
In some cases, we can get single vision lenses completed in 1 business day or less.
For Progresive lenses and more custom prescriptions, we recommend allowing 10-15 Business days to allow our team the opportunity to provide you with the most accurate and precise vision possible.
How long does it take to get my contact lens order?
Typically we can get your contact lens order in the office within 3-5 business days if not sooner and shipping is always free to our office. If your prescription is on backorder or is a “made to order lens,” it can take longer to receive your order. We will contact you as soon as your order is here for you to pick up.
Depending on your order, we also offer direct shipping to your home or business for no additional charge.
If you need your Contacts ASAP, overnight shipping direct to you or the office is available for most products (for an additional charge).
What age do you start glasses exams?
The youngest patient we will see at CHROMA is 6 years of age that knows his/her ABC’s. The recommended age to be seen for your infant’s first comprehensive eye exam is 6 months. If you are in search of a pediatric specialist our team can help point you in the right direction.
Exams & General Questions
Do you do contact lens-only exams?
At CHROMA, we believe in providing a thorough assessment of your ocular health first before fitting and prescribing contact lenses.
Why can I not only do contacts? Why do I need my glasses exam too?
A contact lens prescription is calculated based on a glasses prescription. These two prescriptions are not the same due to various reasons. Contact lenses are regulated by the FDA and are a Class B medical device. They require their own evaluation to provide the most optimal fitting relationship between your eyes and the contact lens itself. This fitting allows the optometrist to determine the appropriate size, base, curve, tear exchange, and tightness of the contacts for each eye. Every patient’s eyes are different, and there are several different contact lens brands, each with a variety of contacts to choose from. With a thorough eye examination and tailored glasses prescription, we will provide the healthiest fit for you.