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Beautiful new building with all the same wonderful, friendly and helpful staff!
WOW ya'll, CHROMA does not disappoint! I couldn't wait to check out the new Ibanez Shaw building on Montgomery, so I knew CHROMA would have to be a stop on my hunt for the perfect frames. Elizabeth was quick to help me - she truly listened to my wish list, worked with me to find frames that would accommodate my pesky prescription, let me know the deals they had going on, and incorporated my budget into the options! I was not able to see Dr. Barber, and still they went above and beyond in offering me a discount on my total order. (I am a cash pay optical patient) Once she knew I wanted her input on how each frame looked on me, she provided honest helpful feedback. Elizabeth text me that my frames were ready, unfortunately I arrived about 15 minutes after they closed. Dr. Barber saw me in the parking lot, went out of his way to ask what I needed, and opened the store back up so I could pick up my glasses- he saved my day! It's people and businesses like this that make Fort Worth a great community. They won my business and I would highly recommend you check them out!!
Staff is amazing. Top notch care. Love the new location.
Great customer service, very nice employees and a great doctor. They will do what they can to make sure your needs are meet in the most efficient way.
So, out of necessity, I had to stick with America’s Best for my glasses for a few years, and I had completely forgotten what it was like to go to an eye doctor where the emphasis isn’t put on buying the eye glasses but on the exam itself! Dr. Barber and the rest of the staff here are AMAZING. I felt that the eye exam was thorough and super accurate! This was also my first time trying contacts, and the employee (Ashley) who helped me with my contacts exam was incredibly patient with me while I was learning to put them on and even held the mirror so that I wouldn’t have to bend my head while putting on the contacts! Furthermore, the employees in the main floor, helping with glasses (Jonathan primarily and Kami also helped me a bit with fitting) were great to work with as well! There was a great selection of frames for being an eyecare facility and I was presently surprised! As for anyone’s concerns about the COVID, it was incredibly clean, everyone wore a mask, and they were wiping down every machine we used before and after I was finished. There was even a curbside check in process. I couldn’t recommend them more, if you are looking for a quality comprehensive eye care experience, this is the place!